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Returns & Refund Policy

Due to the perishable nature of our products, we do not accept returns on food items once they have shipped. However, if your order arrived damaged or you are unsatisfied with your experience, please contact us within 14 days of delivery for a resolution.

Return Process

  • 1.
    Inspect Your Shipment

    Upon arrival, please check your jars and bottles for any signs of leakage or breakage that may have occurred during transit.

  • 2.
    Contact Support

    Email our team at [email protected] within 14 days of receipt, including your order number and a brief description of the issue.

  • 3.
    Provide Evidence

    For any damaged goods, please attach clear photos of the packaging and product to help us expedite your claim with our carriers.

  • 4.
    Receive Resolution

    Once approved, we will issue a replacement or a full refund to your original payment method to ensure you have the best flavor experience.